Discover Cars Review

Find the perfect rental car to accompany you on your travels with DiscoverCars.com. The company will help you to enjoy every corner of the city with easy access.

Discover Cars Review
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Discover Cars is a leader in online car rental reservations. They compare car rental deals from many companies so you can choose the best one for your trip. Currently, they offer all types of cars from over 500 partners in more than 10,000 destinations worldwide, including one-way rentals.

Founded in 2013, as Discover Car Hire, the company is here to serve locations around the world by working with reputable international rental companies and trusted local companies. Over time, with a Website having 1 million monthly visitors for the first time, Discover Car Hire became DiscoverCars.com due to its global growth.

DiscoverCars.com is ranked 64th on the FT 1000: Europe’s Fastest Growing Companies. Until now, the company has won several other awards such as World’s Best Car Rental Booking Website 2022, World’s Best Car Rental Booking App 2022, Magellan Awards Gold Winner 2022, World’s Leading Car Rental Website 2022, and many more. 

They also gained the trust of their followers on Facebook with 3.9k followers and 935 followers on Instagram from people who are interested in this brand.

The company focuses on four key areas to keep them growing and surviving: Customer Satisfaction, High-Quality Products, Employee Welfare and Environmental Stewardship. Thus, they expect that their company can really help and work well to bring satisfaction to its customers. 

So, are you getting excited about them? if you have your eyes on this company, keep reading because we still have a lot of interesting information about this company to explore.

Why Discover Cars?

By creating a seamless vehicle rental experience by making the booking process clear, easy, and enjoyable, Discover Cars always strives to be the most reliable car rental platform in the world. 

Why Discover Cars?
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As we know that many other websites hide additional costs and fees from you. So, DiscoverCars.com work tirelessly to ensure their customers can find a rental car that suits them. This includes making sure they know the exact costs.

Their ethos includes ensuring all mandatory fees are included in the price the customer sees, so there are no surprises upon arrival.

Not only about the cost, but they are also very concerned about the services. Thus, they set up a 24/7 Multilingual Customer Service to help travelers from different countries can access their services conveniently and easily. 

This company has reliable information because they have a goal of providing not only accurate information but also information that travelers can use to make their trip memorable. So, you don’t need to compromise on this car rental because you’ll find many benefits from their services. 

What's On Discover Cars

As a global market leader in the quality and volume of online car rental bookings, Discover Cars offers the best service to its customers by presenting more than 8,000 bookable locations in 150 countries such as Canada, Mexico, Auckland, New Zealand, and many more.

What's On Discover Cars
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This car rental offers a lot of conveniences for its users to search and compare various types of cars that they can rent.

They serve several classes of cars with different prices, such as Small, Medium, Large, SUVs, Vans, and Premium cars. So, customers can easily customize the car they want to use according to their needs.

Discover Cars Highlights

  • Extra safety: If a customer only has basic insurance and has an accident, they can be responsible for part or all of the deductible/excess under the insurance program. Full coverage includes deductibles/excess, towing fees, major repair costs, and more.
  • Easy to file a claim: If the customer has an accident, simply file a claim in the My Booking section. After the customer submits all the details, the company will immediately analyze the situation and then refund the charges and costs related to the incident. 
  • Great price: Half the cost of most insurance policies offered by local rental suppliers. They even extend a save up to 70% offers for their beloved customers.
  • Fully Refundable: For order cancellations, a full refund up to 48 hours before the initial pick-up time will be given for Full Coverage. Customers can also decide to cancel Full Coverage at any time before pickup.

Customers can take control of their journey with full coverage that can be added on the next page after selecting a car to rent.

In the next section, we’ll show you an example of order details from one company with one of the car types available in this car rental service. Without further ado, let’s jump to the next section!

Discover Cars SUV Review

Your trip will be more enjoyable if you are driving a vehicle that brings you great comfort. Discover Cars are here to help you find the best car from a trusted company. 

Discover Cars SUV Review
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As we have mentioned earlier that this car rental provides several types of cars that you can choose according to your needs. Now, we’ll discuss one type of car; SUVs.

In this section, we’ll give you an overview of the company’s services from the company East Coast Car Rentals. As an example of a car order in this section, we chose a pick-up location at Sydney Airport (SYD).

When ordering an SUV from this company, they offer several features and details of the car ordered, such as 5 seats, 2 bags, 5 doors, Air Conditioning, Automatic, and Gasoline.

This rental company received 8.8 ratings as an excellent company with a recommendation of good choice. This company offers a 57% lower price than the average for a full-size car and the most popular fuel policy: Full to full.

They also offer a free shuttle service for pick-up locations. Some of the other things you can get when booking this car are:

  • Unlimited mileage
  • Collision Damage Waiver
  • Theft Protection
  • Third-Party Liability (TPL)
  • Airport surcharge
  • State Tax
  • Total Taxes

Usually, each booking detail will list different pick-up instructions depending on the car booked to facilitate customers during pick-up. It will show you where to meet for pick-up and where to contact them. 

If you are interested in renting a car from this company, before you make a booking, there will be an offer of optional extras such as an additional driver, GPS navigation system, baby seat (0-13 kg), and booster seat (15-45kg) at an additional price. You can add them if you need them. 

So, what are you waiting for? Trust Discover Cars to find the best car rental company with the best cars and enjoy the comfort of your vacation trip.

Car Features
9.0 9/10
Offers
9.0 9/10
Services
9.0 9/10
Detail Information
8.0 8/10
8.8

How Discover Cars Works

This online service company will help you find the perfect rental car for your trip. They will help you find the car you need by listing reliable car rental companies around the area you will be visiting. 

The company displays a comparison of car rental deals from many companies so you can choose which one is best for your trip. 

How do companies find good car rental deals? They will try to find the lowest price for you, but there are a few things you can do to ensure you get the best deal:

  • Book Early: Usually, prices generally go up when it gets closer to the start date of your trip. So, it is recommended that you make your booking early to save. Don’t worry as you can always change or cancel for free up to 48 hours before pickup if your plans change.
  • Pay attention to Reviews: Always pay attention to what previous customers say about the rental provider. Choosing a company with a score of 8 or higher is recommended.
  • Remember the Deposit: You must leave a deposit when picking up the car.
  • Know the Fuel and Mileage policy

Discover Cars Instructions

  1. The first thing you have to do is specify the pick-up location on the form that is available on their website (the form is available on the home page of the website).
  2. Select the pick-up date and drop-off date and time.
  3. Choose one of the available cars from a company. you can sort them in terms of price or rating.
  4. After deciding on the car you want to use, fill in your personal details in the form provided. 
  5. Last but not least, you can book without or with full coverage.

The status of the booking you made can be viewed on the Website by going to the My Bookings page.

Discover Cars Locations

Since the brand cooperates with many car rental companies throughout the region, you can find a car that you can rent easily. So, where are the car rental locations?

  • Australia: 3098 car rental offers in 146 cities
    • Most popular locations: 
      • Brisbane – 227 deals in 12 locations
      • Cairns – 171 deals in 3 locations
      • Hobart – 117 deals in 2 locations
  • California: 1415 car rental offers in 35 cities
    • Most popular locations:
      • Los Angeles – 201 deals in 8 locations
      • San Diego – 168 deals in 4 locations
      • San Francisco – 136 deals in 8 locations
  • Canada: 1065 car rental offers in 160 cities
    • Most popular locations:
      • Calgary – 129 deals in 3 locations
      • Toronto – 260 deals in 6 locations
      • Vancouver – 128 deals in 6 locations
  • Mexico: 3974 car rental offers in 72 cities
    • Most popular locations:
      • Cancun – 566 deals in 24 locations
      • Guadalajara – 271 deals in 10 locations
      • San Jose del Cabo – 264 deals in 10 locations

Of course, there are many more car rental locations that you can find in the services of this online car rental company, but we cannot list them all. If you want to know more about the availability of their car rental locations, you can check this page

Discover Cars Pricing

When it comes to price, Discover Cars is the best choice for your budget. They have a wide selection of cars that can be rented at very affordable prices. 

You can compare and select several cars that have the same benefits at different prices from different rental companies. 

Each car comes in different types, which of course, have different prices. To make it easier for you to estimate your car needs with your budget, check out the following information: 

  • Small cars: From US$ 533.17
  • Medium cars: From US$ 533.17 
  • Large cars: From US$ 1003.62
  • SUVs: From US$ 494.87
  • Vans: From US$ 1608.51
  • Premium cars: From US$ 1180.64

Don’t worry; you can choose based on the currency of your country, such as NZD (New Zealand dollar) or EUR (Euro), to easily know the estimated cost you will spend.

If you add full coverage to the car you rent, you’ll be charged only US$6.89 per day. As for optional extras, here are the costs:

  • Additional driver: US$ 503.25
  • Baby seat (0-13 kg): US$ 550.79
  • Booster seat (15-45 kg): US$ 528.39
  • Child seat (9-18 kg): US$ 554.13
  • GPS navigation system: US$ 539.59

So, make sure to choose a car that suits your needs and budget easily, and get the car now!

Discover Cars Customer Reviews

What Do Customers Think?

The company highly values the reviews on DiscoverCars.com left by its customers. Whether they are good reviews or complaints, they help the company to make its services better.

Discover Cars Customer Reviews
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The company gets a fairly high rating on several websites. Here are they:

  • Trustpilot: Achieved 4.5/5 based on 80,686 reviewers
  • Google: Get 4.3/5 from 12,481 reviewers
  • Review Center: Earn 4.1/5 based on 2418 reviewers

So what did the reviewers have to say? Here’s what one reviewer had to say:

The price of the car was good, and the vehicle exceeded our expectations, spacious and very clean. The whole process of getting the car and returning it was very easy, the staff at the counter at the time of pickup and return were very friendly. Will definitely use Discover cars again

The reviewer just booked a car with this service on January 08, 2023. From the reviews given, it seems that he is very satisfied with what he gets from the car he rented. The price, cleanliness, staff, and the loan and return process are very easy to make him want to use this service again in the future. 

… I contacted them and said that I wanted the refund refunded to my credit card. They responded with an apology and said that they would put the refund on my card. I don’t like how they advertise their refund policy, it seems deceptive, but I’m glad it was hassle-free to get my refund back on my card.

Although, from the review, the customer seemed disappointed with the refund policy, the company still gave their best service by responding as best as possible and still refunding the customer’s card as requested.

Nothing is perfect, including this company. But imperfections will be forgiven with good service provided. That is what this service does. They always listen and try to give the best service to their customers. 

Is Discover Cars Worth It?

Talking about whether Discover Cars is worth it or not is not difficult. Of course, the answer is definitely worth it. 

With this company, you can get the car that you want to rent spread across 145+ countries, and 10k+ locations, which works with 500+ trusted partners and services that use 17 languages to facilitate customers from various countries. 

Additionally, as we have listed in the previous review section, the rental and return process is very easy and the staff is very friendly and reliable, making many customers satisfied with this car rental company.

Is Discover Cars Legit?

Is discover cars legit? As a company engaged in online services, it is normal that many of their customers have questions about this. 

Fortunately, the company is very concerned about the security of its website. They present a website that is clear and easy to understand by anyone.

They also offer convenience for anyone who wants to access their website or app which has been recognized by the World Travel Awards for its App which makes it quick and easy to book a rental car on your phone in addition to managing your booking afterward.

This is what makes this company reliable and legit.

Discover Cars Pros & Cons

At Discover Cars review, we want you to have the best trip by getting a comfortable and reliable rental car. Therefore, here we have prepared Discover Cars’ pros and cons for your consideration before searching for a rental car from this brand.

So, take a good look to convince you to choose this brand. 

Discover Cars Pros

  • A huge selection of car types from trusted car rental companies
  • Available in 145+ countries and 10k+ locations
  • Provides the cheapest location to rent a car
  • No hidden fees
  • 24/7 multilingual customer service
  • Free cancellation
  • Information you can trust

Discover Cars Cons

  • Refunds are in form of booking credits

How to Contact Discover Cars

Are you having problems during the booking process? Or do you have some other questions about viewing, modifying, canceling, submitting a claim, or requesting Full Coverage compensation? You can get help information according to the categories available on the Help Center page. 

However, if you have other questions or concerns, you can submit a request by filling out the blank form here.

Some customers ask what the company’s contact number is. So, here is the way to contact their customer service:

Their team will be happy to answer your questions and help you with your problems by replying to your messages as quickly as possible. 

Discover Cars Cancellation and Refund Policy

How do I cancel my discover car rental? In accordance with the company’s policies, renters may cancel their booking and receive a credit that can be used for future bookings on DiscoverCars.com up to 48 hours before the initial pick-up time. 

However, if cancellation is requested less than 48 hours before the originally scheduled pick-up time, then only the Full Coverage fee will be provided in the Booking Credit. 

Please note that refunds will not be given if the cancellation is requested after the originally scheduled pick-up time. It is also important to note that if the cancellation request is made to the car rental provider and not to the Company.

So, make sure to fulfill all the requirements that have been given to get this policy that has been given. 

Where To Access Discover Cars

Are you looking for a rental car for your vacation needs? Want to try this online car rental service? This company is well known for its ease of access. 

You can access and search for rental cars with the lowest prices on their official website. Not only that, if you are going to use this service frequently, we recommend you download the app to make it easier for you to book and manage your bookings while traveling. 

Get the app on Google Play or download it from the App Store. Try it now!

FAQ

Get closer to Discover Cars

While browsing the internet for information on this company, we came across some questions that relate to the company that might answer the questions in your mind. So, to help you with your smart purchase, the Discover Cars review lists some answers for you. 

Why Is Discover Cars So Cheap?

As the company negotiates prices for many rental cars at once directly with car rental companies, it can secure lower prices for its customers.

Who Owns Discover Cars?

It states that Inna Vilenska is the CEO of Discover Cars, along with Artjoms Bolsakovs as the CTO and Dmitrijs Zaznovs as the CMO.

Conclusion

With car rental prices rising around the world, many travelers are looking for more affordable destinations. But, thanks to Discover Cars‘ presence in the travel services industry, you no longer have to worry about renting a car that fits your budget. 

You will find the perfect rental car for your amazing trip with various conveniences and benefits that you get. Enjoy your journey with ease, anywhere and anytime, with a comfortable car and the best quality service!

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